Notes
Outline
Landscape Maintenance
 Work Tickets
Version 3.0.0
Introduction
This tutorial is designed to introduce you to the new features of work tickets in Landscape Maintenance SLICEplus
What you will learn in this session is how to use the new work tickets process
Information on how to set up the software is covered in classes, in the SLICEplus manual, and the F1 function key online help feature
Work Tickets
Work Tickets, or alternatively called Service Tickets, can be generated from either the Estimate/Bid or the Order/Job to identify and account for operations associated with the estimate or job
Bid Entry
Production
Work Tickets – Which Type To Use
If you have contracted agreements and lump sum (set amount) bill for the month, you will probably want to use Work Tickets from Estimates.  The detail from the tickets will come from the estimate that is associated with the job and the Order/Invoice will just contain the monthly amount
If you wish to bill on a per time basis, or from the completed work tickets, you will want to generate the Work Tickets from the Order.  The Order will contain all the details (list of the operations) that will appear on the work tickets or the job
Work Tickets – From Estimates
Work Tickets – From Estimates cont.
Work Tickets – From Order/Job
Work Tickets – Area
Work Tickets – Crew
Work Tickets – Interval (Days)
Work Tickets – Actual Day
Work Tickets – Start Date
Work Tickets – Scheduling Scenario
Scenario 1 - If just Interval is used (Actual Day is blank or 0), the dates for successive operations are scheduled the interval value apart.  For example, an operation with a frequency of 5( you will perform the operation a total of five times), and interval of 7 (performed 7 days apart) and a start date of April 10, 2001 would have the following dates also scheduled; April 17, 2001, April 24, 2001, May 1, 2001 and May 8, 2001.
Work Tickets – Scheduling Scenario
Scenario 2 - If both Interval and Actual Day are used, the Interval will be honored first followed by adding the number of days necessary to meet the Actual Day.  For example, an operation with a frequency of 5, interval of 7, start date of April 10, 2001 (Tuesday), and an Actual Day of Thursday would have the following dates also scheduled; April 19, 2001, April 26, 2001, May 3, 2001 and May 10, 2001.
Work Tickets – Scheduling Scenarios
Scenario 3 - For operations to be done once per week, select the Actual Day and make the Interval 4.  This means that the next operation is only four days from the last, but the next Actual Day is still 3 days away, making the occurrence next week and allowing time for those possible delays.
Scenario 4 - For operations to be done once every two weeks, select the Actual Day and make the Interval 11 (7 more than previous week).
Scenario 5 - For three weeks, make the Interval 18, etc.
Work Tickets – Building Work Tickets
Work Tickets – Building Work Tickets
Work Ticket Information
Work Ticket Changes, Scheduled Date
Work Tickets – Comments
Work Tickets – Completion
Work Tickets – Adding and Deleting
Work Tickets – Deleting All
Work Tickets – Deleting All
Work Tickets – Search/View
Work Ticket Administration
Work Ticket Administration
Work Ticket Administration – By Date
Work Ticket Administration – By Crew
Work Ticket Administration – By Area
Work Ticket Administration – By Cust
Work Ticket Administration – By Item
Summary
In this session you have seen how the new Landscape Maintenance work tickets work and how to add, delete, complete, and administer work tickets once created
To apply this training, open your own SLICEplus application and minimize this tutorial.  Then maximize the tutorial on your screen.  Follow the tutorial step by step, entering a real bid into your system, creating an order, generating work tickets, and taking it through to the General Ledger, working back and forth between the tutorial and the actual software
Please send any feedback of this session to: Attn: CD Tutorial, Retail Order Entry, 5300 Dupont Cir, Suite D, Milford, OH 45150 or fax to (513) 576-8540
Where to Get More Information
Attend SLICEplus classes
Have an onsite trainer come to you
Use your software manual and the F1 online help feature
Call our Help Desk team
Check out our other CD Tutorials
Return to List of All Tutorials