SLICEplus FrontOffice SLICEplus ActiveOffice SLICE University Client University

Home

 

Customer Relationship Management

Up Prospect Sales Management Customer Relationship Management Vendor Partnership Management

The SLICEplus Customer Relationship Management module records all pertinent customer data and allows multiple addresses and multiple contacts under the primary customer name allowing you to maintain a close relationship within any customer.  You can also define ten open fields to store whatever additional information you may deem necessary.  You not only have the capability of recording every contact or service issue with the customer, you also can store the resolution.  A complete “open” and a complete “history” record is maintained for each customer, giving you immediate access to the current situation of the customer.  You may view the open orders or the account receivable, including all invoices, for the customer. 

You can expect SLICEplus’ Customer Relationship Management to enable you to:

  • Manage specific requirements for a customer and identify your most profitable customers

  • Capture and measure service issues and resolutions

  • Increase service capabilities by immediately addressing and routing issues to the appropriate person

  • Maintain an accurate activity status of all customers and the likelihood of future sales from them.

  • Centralize a knowledgebase of issues and solutions allowing you to leverage your expertise and to standardize resolutions

  • Increase your revenues through cross-selling and up-selling your existing customer base

  • Manage the service issues to improve customer satisfaction and to sell additional products or services.

  • Provide current prospect information, quotes and proposals outstanding, contacts pending and contact history

Customer Relationship Management Screens

View pending customer issues and resolutions:

   Click here for a full-sized view, then click the back arrow to return to this page

Click here for a full-sized view, then click the back arrow to return to this page

View customer and location information:

Click here for a full-sized view, then click the back arrow to return to this page

Information Request Form

Select the items that apply, and then let us know how to contact you.

Send product literature
Have a salesperson contact me

My business involves (select all that apply):
Landscape Contracting      Wholesale Nursery   
Landscape Maintenance    Retail Garden Center
 
Name
Title
Company
Address
City
State
Zip Code
E-mail
Phone
FAX
Additional Information

 

For More Information Contact:

SLICE Technologies • 5300 DuPont Circle, Suite D • Milford OH, 45150
Telephone: 800/543-7249 • FAX: 513/576-8540 • Internet: info@sliceplus.com

 © 2006 SLICE Technologies